Autopilot — Booking Workflow Runs Fully Automatic

The customer books online, pays by card, gets the confirmation automatically. Two days before pickup the online check-in invitation goes out. After return the invoice is generated automatically. You only step in when something flags.

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How does autopilot mode work?

With autopilot active, AutoRentAI.com automatically confirms every successfully paid booking. Cron jobs then send the right e-mails on schedule: 2 days before pickup the online check-in invitation with magic link, 2 hours after pickup the thank-you mail, after return the invoice. You configure it once per tenant in admin.

Auto-confirm after card payment

Stripe webhook payment_intent.succeeded triggers automatic status switch from pending to confirmed. The customer gets the booking_confirmed e-mail with voucher attached immediately.

Automatic online check-in invitation

Cron job runs hourly, finds all bookings with pickup in 2 days, sends a personalised e-mail with magic link directly into the 5-step wizard (payment, deposit, signature, documents, confirmation).

Reminder, invoice, review — all automatic

Reminder e-mail editable in admin (manually triggerable). Invoice is generated automatically after return protocol with configurable tax rate. In the thank-you mail after return optionally a Trust24 review CTA.

How autopilot works

Eight steps from online booking to automatic invoice — five of them run without you doing anything.

System (Autopilot) Customer
  1. 1
    Customer

    Online booking with card

    The customer books on your (white-label) booking page, pays directly by card via Stripe.

  2. 2
    System (Autopilot)

    Auto-confirm + voucher mail

    Stripe webhook payment_intent.succeeded triggers automatic status switch pending → confirmed. Booking confirmation mail with voucher PDF goes out immediately.

  3. 3
    System (Autopilot)

    Online check-in invitation (2 days before pickup)

    Cron job sends a personalised mail with magic link directly into the 5-step wizard. No password, no login.

  4. 4
    Customer

    Customer goes through the wizard

    Remaining payment → Stripe deposit hold → digital contract signature → photo of driver license/ID (AI OCR extracts the data) → confirmation. All on smartphone.

  5. 5
    Customer

    Pickup: just hand over the keys

    Customer arrives. Contract is signed, documents are on file, deposit is authorised. You just hand over the key — 2 minutes instead of 20.

  6. 6
    System (Autopilot)

    Thank-you mail (2 hours after pickup)

    Cron automatically sends the pickup confirmation mail with emergency number and important notes for the rental period.

  7. 7
    Customer

    Return

    You capture the return protocol on your phone (fuel level, mileage, photos of damages). One click sends the protocol automatically to the customer.

  8. 8
    System (Autopilot)

    Invoice is generated automatically

    After the return protocol is completed, the invoice is generated automatically with configured tax rate (VeriFactu-compliant in Spain). Deposit is released.

Frequently asked questions

Can I disable autopilot only for specific bookings? +
Currently global on/off per tenant. We are working on a per-booking setting for special cases (e.g. corporate clients with individual agreements).
What happens on errors (mail send fails, Stripe down)? +
Cron jobs are idempotent-protected. On mail error the sent flag is reset and tried again next run. On Stripe webhook errors the booking lands in a status you see on the dashboard.
Which e-mails are NOT auto-sent on autopilot OFF? +
booking_confirmed, force_online_checkin and payment_received only go automatically with autopilot ON. booking_reminder however only goes with autopilot OFF (1 day before pickup as a reminder).
Can I customise the e-mail texts myself? +
Yes, all e-mail templates are editable in admin trilingually (DE/EN/ES) with placeholders like {{first_name}}, {{booking_code}}, {{pickup_date}}. Reply-to, BCC and the sender name are also configurable per template.
How do I see what autopilot did? +
E-mail log in admin shows every sent mail with recipient, status (sent/failed), timestamp. In the booking detail you see per booking which steps ran automatically.

Scale without hiring

With autopilot you handle 200 bookings with the effort of 50. Try 14 days free.

WhatsApp +34 600 400 800

Try it free for 14 days

Your test account will be set up within an hour. You will receive a confirmation by email. After expiry you have no obligations — the account is cancelled free of charge.

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WhatsApp +34 600 400 800

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